Risotto is an AI-native internal support platform that automatically resolves 40-60% of IT and HR tickets. Risotto is AI-native platform with conversational understanding, screenshot reasoning, and end-to-end workflow orchestration built in from the ground up.

The company operates in an "obvious area for AI to take over," with the potential for AI to manage all low-level, repetitive IT help desk requests. The AI-powered ITSM platform is expected to be able to expand to other departments with similar issues, such as HR and Legal. The company is led by a very strong, technical team with extensive IT experience.